Privacy Policy
SkyFollo Social Media Marketing Policy
At SkyFollo, we prioritize your privacy and are committed to safeguarding all user data with the highest standards of security and ethical handling. We provide professional social media marketing services that are transparent, safe, and compliant with the rules of major digital platforms. Our primary goal is to help individuals, influencers, creators, and businesses expand their digital footprint across platforms such as Instagram, Facebook, YouTube, TikTok, Twitter, and LinkedIn — in a reliable, ethical, and sustainable way.
1. Transparency & User Privacy
We believe in absolute transparency with our clients and users. SkyFollo collects only essential information required to fulfill your order, such as usernames or profile URLs, and we do not request any passwords. Your information is stored securely and used exclusively to deliver the service you request. We never sell, trade, or share user data with any third-party vendors, advertisers, or external organizations. All customer interactions and data transfers are encrypted and protected using industry-standard security protocols.
2. Compliance with Platform Policies
SkyFollo operates with complete respect for the Terms of Service and Community Guidelines of all supported social media platforms. We do not support or engage in illegal, unethical, or prohibited activities such as the use of fake followers, automated bots, or artificial engagement. Our team consistently updates service protocols to remain compliant with platform changes and community standards. Any attempt to manipulate systems in violation of platform rules is not only rejected but also flagged internally to prevent misuse.
3. Real Engagement & Organic Growth
Unlike many marketing providers that rely on automation and fake interactions, SkyFollo is committed to delivering authentic engagement. All followers, likes, views, and comments provided through our services originate from real users, ensuring that your social presence grows organically and with credibility. Our philosophy is built on creating value — not vanity. We empower creators and businesses to build meaningful digital connections and brand recognition that last.
4. 24/7 Customer Support
Customer satisfaction is at the heart of our operations. We have a dedicated, multilingual support team available 24/7 to address your queries, technical issues, or order concerns. Whether you need assistance with service tracking, delivery status, or recommendations — our team is always here to help. Our average response time is under 3 hours, and we aim to resolve all concerns efficiently and respectfully.
5. SEO & Digital Marketing Assistance
SkyFollo is more than just a marketing vendor — we’re your growth partner. In addition to engagement services, we offer assistance with SEO optimization, influencer branding strategies, hashtag research, and content planning to ensure your social profiles are optimized for visibility, engagement, and conversion. We take a holistic approach that blends reach, relevance, and results.
6. Data Retention & Access
We retain customer order data for recordkeeping and support purposes only. You can request to delete or access your stored information by contacting our support team. We honor all data privacy requests as per international regulations including GDPR compliance for EU users.
SkyFollo’s Social Media Marketing Policy is built on trust, ethical performance, and complete compliance with platform standards. We are dedicated to ensuring your online growth experience is not only effective but also safe and aligned with long-term success strategies.
This Privacy Policy is published on our website to maintain full transparency, establish user trust, and support SEO discoverability. For any questions regarding our data handling, platform policies, or service details, please contact our 24/7 support team at support@skyfollo.com.
Terms & Conditions
Welcome to SkyFollo. These Terms and Conditions govern your use of our website and services. By accessing, browsing, or purchasing any of our services, you acknowledge that you have read, understood, and agreed to comply with these terms in full. If you do not agree with any part of the terms, we respectfully request you refrain from using our services.
1. Acceptance of Terms
By accessing or using SkyFollo.com, you accept and agree to be bound by these Terms & Conditions, along with our Privacy Policy and Refund Policy. These terms apply to all visitors, users, and customers who access or use our service. Continued use of the website after any updates to the terms implies your acceptance of those changes.
2. Services
SkyFollo provides digital social media marketing solutions, including but not limited to the delivery of followers, likes, views, and comments across platforms like Instagram, Facebook, YouTube, TikTok, Twitter, and others. We reserve the right to modify, pause, or discontinue any service or feature at our sole discretion, with or without prior notice. All services are provided “as is” and are subject to availability, platform compliance, and technical limitations.
3. User Responsibilities
As a customer, you agree to provide accurate, up-to-date, and valid information during the ordering process. You are solely responsible for ensuring that your social media profiles are accessible and eligible for service delivery (e.g., public profile, correct username). SkyFollo is not liable for errors or failure to deliver services due to customer mistakes, such as entering the wrong URL, using private accounts, or violating platform rules. You also agree not to resell, redistribute, or misuse the services in any way.
4. Prohibited Use
You agree not to use our services for any unlawful, abusive, or malicious activity. This includes but is not limited to:
- Promoting hate speech, violence, or adult content
- Engaging in spam, phishing, or fake account generation
- Violating the terms of service of any supported platform
- Manipulating social proof for deceptive purposes
Violation of these conditions may lead to immediate suspension or permanent banning of your account without a refund.
5. Intellectual Property
All content, graphics, branding, and intellectual property on SkyFollo.com belong to SkyFollo or its licensors. You may not copy, reproduce, modify, or distribute any content from the website without prior written consent. Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action.
6. Limitation of Liability
SkyFollo shall not be held liable for any direct, indirect, incidental, special, or consequential damages that may result from the use or inability to use our services, including but not limited to loss of data, account bans, decreased engagement, or changes in platform algorithms. Our services are provided “as-is,” and results may vary depending on platform policies, user content, and external factors beyond our control.
7. Changes to Terms
SkyFollo reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically for changes. Your continued use of the website after changes are posted constitutes your agreement to the modified terms.
8. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from the use of our services will fall under the jurisdiction of the appropriate courts of Bangladesh.
If you have any questions about these Terms & Conditions, please contact our legal team at support@skyfollo.com. We are here to assist and clarify any concerns you may have.
Refund Policy
At SkyFollo, customer satisfaction is at the core of our mission. We strive to provide high-quality and reliable digital services, including social media followers, likes, views, comments, and engagement boosts, across various platforms such as Instagram, Facebook, YouTube, TikTok, and more. However, due to the intangible and irreversible nature of digital delivery, our refund policy is designed to ensure fairness, transparency, and the sustainability of service. By placing an order on SkyFollo.com, you agree to the terms stated in this policy.
1. Non-Refundable Services
All sales on SkyFollo are considered final once the order is confirmed and delivery has begun or completed. Since our services involve digital interaction and real-time execution, they cannot be paused, revoked, or undone after activation. For example, when a package of followers or likes is delivered to your profile, that service is consumed and irreversible. Therefore, such completed orders are strictly non-refundable.
We encourage customers to review service details, delivery time, limitations, and platform compatibility before purchasing. Misunderstanding or dissatisfaction arising from unmet personal expectations, incorrect platform login details, or usage outside of platform guidelines does not qualify for a refund.
2. Failed or Partial Delivery
In the rare event that we are unable to deliver the ordered service within the promised time frame due to system error, platform restrictions, or technical issues, you are entitled to request a partial or full refund. Refund requests must be submitted within 72 hours (3 days) of placing the order. Once a request is submitted, our support team will thoroughly review the issue and determine whether the refund applies in full, partially, or in the form of service credit or replacement.
Note: Delays caused by customer error (e.g., private account, changed username during delivery, wrong profile link) are not eligible for a refund.
3. Fraudulent Payments & Chargebacks
SkyFollo maintains a zero-tolerance policy against fraudulent transactions. Any attempt to reverse a legitimate payment via chargeback, unauthorized use of credit/debit cards, or PayPal dispute without valid cause will result in immediate termination of the user’s account and a permanent ban from our platform. We reserve the right to report any fraud attempt to the relevant payment gateway and legal authorities if necessary.
We advise customers to contact us directly for dispute resolution instead of initiating chargebacks, as we are committed to solving problems ethically and efficiently.
4. Contact for Order Issues
If you believe there has been a mistake in your order (e.g., incorrect quantity, mismatched service, or technical errors), please reach out to our support team within 72 hours of the transaction. Our support agents are available 24/7 via email and live chat. Include your Order ID, registered email, and a clear description of the issue when contacting support. Timely communication allows us to investigate faster and offer a suitable resolution.
5. Refund Processing Time
Once a refund is approved, it will be processed within 3 to 7 business days, depending on the payment method used. You will receive confirmation via email once the refund has been initiated. Refunds may appear on your card or payment account statement within 7–10 working days, depending on your bank/payment provider.
6. Important Notes
- Repeated refund claims without merit may lead to service restrictions.
- We do not refund for drops in followers or engagement after delivery unless otherwise stated in a retention guarantee.
- Abuse of our refund system may result in account suspension.
By placing an order on SkyFollo.com, you fully agree to abide by this refund policy. If you have any further questions, concerns, or special cases, please don’t hesitate to contact our 24/7 support team. We are always happy to help.
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